Infringement Notifications under the Digital Millennium Copyright Act

To file a notice of infringement with MaxCDN or any of NetDNA's brands (NetDNA is the parent company of MaxCDN), you must provide a written communication that contains your LEGAL SIGNATURE (we cannot process a DMCA complaint without a signature) by email (in PDF format), fax or regular mail that sets forth the items specified below. Please note that you may be liable for damages (including costs and attorneys' fees) if you materially misrepresent that a product or activity is infringing your copyrights. Indeed, in a past case (please see http://www.onlinepolicy.org/action/legpolicy/opg_v_diebold/ for more information), a company that sent an infringement notification seeking removal of online materials that were protected by the fair use doctrine was ordered to pay such costs and attorneys fees. The company agreed to pay over $100,000. Accordingly, if you are not sure whether material available online infringes your copyright, we suggest that you first contact an attorney.

To expedite our ability to process your request, please use the following format (including section numbers):

  1. Identify in sufficient detail the copyrighted work that you believe has been infringed upon (for example, "The copyrighted work at issue is the text that appears on http://www.legal.com/legal_page.html") or other information sufficient to specify the copyrighted work being infringed (for example, "The copyrighted work at issue is the "Touch Not This Cat" by Dudley Smith, published by Smith Publishing, ISBN #0123456789″).
  2. Identify the material that you claim is infringing the copyrighted work listed in item #1 above. If you are sending a large number of URLs in one removal request, please also send an electronic copy of the notice to dmca@maxcdn.com.
  3. Provide information reasonably sufficient to permit MaxCDN to contact you (email address is preferred).
  4. Provide information, if possible, sufficient to permit MaxCDN to notify the owner/administrator of the allegedly infringing webpage or other content (email address is preferred).
  5. Include the following statement: "I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law."
  6. Include the following statement: "I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."
  7. Sign the paper.
  8. Send the written communication to the following address:
    NetDNA, LLC
    Attn: MaxCDN DMCA Complaints
    11684 Ventura Blvd. #825
    Studio City, CA 91604

    OR fax to:
    (323) 843-9584, Attn: MaxCDN DMCA Complaints

    OR email a PDF to:
    dmca@maxcdn.com

Please note that in addition to being forwarded to the person who provided the allegedly infringing content, a copy of this legal notice will be sent to a third-party which may publish and/or annotate it. As such, your letter (with your personal information removed) may be forwarded to Chilling Effects (http://www.chillingeffects.org). You can see an example of such a publication at http://www.chillingeffects.org/dmca512/notice.cgi?NoticeID=861.

Counter Notifications The administrator of an affected site or the provider of affected content may make a counter notification pursuant to sections 512(g)(2) and (3) of the Digital Millennium Copyright Act. When MaxCDN receives a counter notification, we may reinstate the material in question. To file a counter notification with MaxCDN or any of our brands, you must provide a written communication that contains your LEGAL SIGNATURE (we cannot process a DMCA complaint without a signature) by email (in PDF format), fax or regular mail that sets forth the items specified below. Please note that you will be liable for damages (including costs and attorneys' fees) if you materially misrepresent that a product or activity is not infringing the copyrights of others. Accordingly, if you are not sure whether certain material infringes the copyrights of others, we suggest that you first contact an attorney. A sample counter notification may be found at Chilling Effects.

To expedite our ability to process your counter notification, please use the following format (including section numbers):

  1. Identify the specific URLs or other unique identifying information of material that MaxCDN has removed or to which MaxCDN has disabled access.
  2. Provide your name, address, telephone number, email address, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located (or Los Angeles County, California if your address is outside of the United States), and that you will accept service of process from the person who provided notification under subsection (c)(1)(C) or an agent of such person.
  3. Include the following statement: "I swear, under penalty of perjury, that I have a good faith belief that each search result, message, or other item of content identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled, or that the material identified by the complainant has been removed or disabled at the URL identified and will no longer be shown."
  4. Sign the paper.
  5. Send the written communication to the following address:
    NetDNA, LLC
    Attn: MaxCDN DMCA Complaints
    11684 Ventura Blvd. #825
    Studio City, CA 91604

    OR fax to:
    (323) 843-9584, Attn: MaxCDN DMCA Complaints

    OR email a PDF to:
    dmca@maxcdn.com

For any additional questions regarding the DMCA process for MaxCDN services, please contact us at dmca@maxcdn.com or (323) 313-1206.

Last Modified: 11-18-2013